Doncaster Sheffield Airport, formerly known as Robin Hood Airport, is an international Airport within South Yorkshire. Operated by Peel Group, they schedule regular flights via airlines such as Flybe, TUI and Wizz Air. As with all airport premium lounges, the idea of the space was to provide a relaxed environment with some complimentary extras, but as the airport’s passenger footfall was increasing, as was the demand for a space in the premium environment. Originally opened in 2016, the space was still looking quite modern however, the key purpose of the review of the area was to increase the capacity in here.
After many meetings and site surveys, it was clear to us that the best way to offer more spaces in the lounge was by expanding back into the airport’s storage space. We planned to do so by knocking through just over 17m in length, also providing a small office space for the staff to work from. As site plans were starting to be produced, it became clear to the team at the airport that they would need to review how they would change their facilities in order to keep up with the new number of customers they were expecting – therefore we were able to produce a plan that incorporated a refurbishment of the kitchen space, a new bar, a new deli ‘island’ unit for self-serving food as well as suitable furnishings.
Over a schedule of seven weeks, we completed the following:
-Knock through & build of new walls to create larger space
-Removal of existing furnishings
-Knock through of existing kitchen
-Construction of new island unit
-Build of bespoke bar
-Fitting of new kitchen
-Decoration works to lounge, kitchen, office & reception
-Rip up & fit of flooring
-Fitting of new lighting/power
-Installation of furnishings
We were able to produce a whole new brand image for the Premium Lounge – featuring products from Elite Office Furniture and Pledge Office Chairs. The space includes large areas of soft seating, bistro seating, high level seating, power units and booths with the aim of reaching out to all types of passengers that may pass through the airport.
Along with the help of key members of staff from Peel Group, DSA and the Premium Lounge itself, we were able to design a solution that has not only helped increase their capacity, but that also attracts new customers. “TODDS really understood our requirements from day one, made sure things happened on time and the level of service and attention we’ve received has been second to none.” Ian Smith Head of Commercial & Passenger Experience